PRIVACY POLICY

Last updated: February 22, 2026

Brightstocking, LLC ("Brightstocking," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit brightstocking.com, submit a form, book a call, or engage our services.

1. Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, organization name, and any other details you share through our forms, calendar bookings, emails, or phone calls.

We also collect basic technical information automatically when you visit our website, such as your IP address, browser type, device type, and pages visited. This information helps us understand how people use our site and improve the experience.

2. How We Use Your Information

We use your information to respond to your inquiries and schedule appointments. We use it to deliver our services and communicate about your projects. We send transactional messages like appointment reminders, scheduling confirmations, and project updates. If you opt in separately, we send marketing messages about our services, programs, and educational content. We also use your information to improve our website and services and comply with legal obligations.

3. SMS and Text Messaging Data

When you provide your phone number and consent to receive text messages from Brightstocking, we collect and store your phone number and consent preferences. We use this information only to send you the types of messages you consented to receive.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support of services, such as our messaging platform provider, is permitted solely to deliver the messages you consented to receive. All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

SMS consent is not a condition of purchase. You can engage our services without opting in to text messages.

4. Sharing Your Information

We do not sell your personal information. We do not share your information with third parties for their marketing purposes.

We may share your information with service providers who help us operate our business, such as our CRM platform, email service, payment processor, and messaging platform. These providers only access your information as needed to perform their services for us and are required to protect it.

We may also disclose your information if required by law, court order, or government request.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. Our systems use encryption for data transmission, and we limit access to your information to team members who need it to do their work. No method of transmission or storage is 100% secure, but we take the protection of your data seriously.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. For active clients, we retain project-related information for the duration of our engagement and a reasonable period afterward for reference and legal compliance. You can request deletion of your personal information at any time by contacting us.

7. Your Rights

You can request access to the personal information we hold about you. You can request correction of inaccurate information. You can request deletion of your personal information. You can opt out of marketing messages at any time by texting STOP or contacting us. You can opt out of marketing emails by clicking the unsubscribe link in any email.

To exercise any of these rights, email us at hello@brightstocking.com.

8. Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience, analyze traffic, and support our marketing efforts. Squarespace, our website platform, uses cookies for site analytics and functionality. You can control cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of any site you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Brightstocking, LLC Email: hello@brightstocking.com Phone: 843-560-9311 Website: www.brightstocking.com